Who it’s for
Homes with accident-prone soft surfaces like light-colored carpeting and rugs, non-velvet or leather furniture, or carpeted stairs would probably use a portable carpet cleaner as much as they use the robot vacuum itself. The Eufy E28’s strong suction power and ability to clean liquid stains from carpet would be particularly comforting in homes with pets or kids.
The Eufy E28 probably won’t fit well in a small apartment. With so many pieces and tanks, the station is an absolute unit. While it does save space if you’re downsizing from a whole separate carpet cleaner, the E28 would take up an obnoxious amount of floor space.
Why we picked this
A ton of robot vacuums have tenacious carpet-ready suction power, and a ton of robot vacuums can successfully mop stains off of hard floors. But that still leaves a blind spot in the robotic floor cleaning industry: stains on soft floors. So, the Eufy E28 Omni is kind of like if a Bissell Little Green-type device were accessibly attached to your robot vacuum. I could see a lot of people being more likely to be proactive about liquid stains if they knew there wasn’t this big to-do with digging a carpet cleaner out of storage. Instead, the carpet cleaner here is essentially just the whole top part of the dock, down to the same water tanks. Just un-click it with the handle on the top, unwrap the nozzle, hoist it to the scene of the crime, and press the water trigger. (Unfortunately, it still needs to be plugged in.)
My first order of business was my beige living room rug. It had been harboring various small stains of condiments like red sauce and pesto, plus a blot in the shape of cat puke. The E28 pulled them up far better than dabbing with a cloth ever did. And even if there aren’t always glaring stains to go after, I can still see myself being comforted by the option of a legit carpet deep cleaner after guests accidentally walk in with shoes on.
I wasn’t about to risk testing it on my velvet couch, but the E28 did roadtrip to my parents’ house to take a whack at patio furniture and a dirty garage couch. Like after dealing with my living room rug, the water was brown — and all of those cushions smelled far less musty afterward.
As a robot vacuum standing on its own, the E28 Omni isn’t the best that I’ve ever tried. But it’s definitely still powerful enough for manning your carpets on a daily basis. Its 20,000 Pa of suction power matches that of most of the most powerful models on the market mid-2025. Plus, it has the split-down-the-middle dual rubber brush system that I’ve found actually prevents long hair wrapping.