Tiffany Means has been named CEO of Eureka Springs Hospital, hospital officials announced Monday (Aug. 4). She started in the role on Friday (Aug. 1).
Means replaces Angie Shaw, who was “relieved of her duties,” said Sandy Royce Martin, chair of the Eureka Springs Hospital Commission. “She was let go in November 2024.”
HR Director Jodi Edmondson served as interim CEO. Edmondson remains on staff, and “helped us through a tough spot,” Martin said. The hospital has 25 full-time, 20 part-time and eight contract staff.
Before joining the hospital, Means was an independent health care consultant for hospital systems in Arkansas, California, Illinois and Texas.
“Tiffany brings over two decades of experience in health care and health care management to the Eureka Springs Hospital,” Martin said. “She stood out from all other candidates because of her experience and commitment to community building. She’s not afraid of challenges and her positive energy is contagious. We are very fortunate to have her lead our team.”
Means has spent more than 20 years in leadership positions for health systems in Northwest Arkansas, including as nursing director of inpatient and emergency services at Mercy. After that, she was director of emergency services for Northwest Health in Springdale. She also was project director to open a stand-alone emergency department in Fayetteville.
“I’m incredibly honored to take on the role of CEO in this small but vibrant community,” Means said. “For me, this opportunity is about more than just operations and strategy — it’s about building trust, improving access, and making sure every decision reflects the unique needs and values of the people we serve. I see my role as a bridge between Eureka Springs Hospital and the community by listening deeply, responding with integrity, and leading with purpose.”
Means has a doctor of nursing practice, a master’s degree in health care administration, a bachelor’s degree in nursing, a certified executive in nursing practice and is licensed in three states.
“On a personal note,” Means said. “I am drawn to this opportunity not only because of the professional challenge, but because of the heart of this community. There’s a sense of connection here that reminds me why I chose health care in the first place. I’m excited to put down my professional roots, get to know the people who make this community so special, and work together toward a stronger, healthier future for all.”