Jazz Business, Jazz’s Enterprise Solutions arm, has been honored with the Infobip Partner Connect Award 2025 for Innovation. This prestigious recognition celebrates Jazz’s leadership in delivering next-generation Communication Platform as a Service (CPaaS) solutions that enable enterprises across industries – from banking and finance to fashion, retail, logistics, and more – to connect, engage, and grow.
Jazz Business is empowering organizations with a rich CPaaS portfolio that includes AI-powered chatbots and virtual assistants for intelligent and automated interactions, Customer Data Platform (CDP) integration for unified and data-driven engagement, and seamless omni-channel communication across SMS, WhatsApp, Messenger, Instagram, Viber, Voice, Email, In-App, and other communication channels. These solutions are further strengthened by advanced cloud contact center capabilities that enhance support with analytics and personalization, alongside workflow automation and API integration that simplify and streamline customer journeys.
Commenting on the achievement, Shahzad Rasheed, President Enterprise Solutions at Jazz, said:“This recognition is a proud milestone for Enterprise Solutions at Jazz and reflects the transformative role we are playing in shaping how businesses adapt and grow in a digital-first world. By reimagining enterprise communication through innovation and advanced platforms like CPaaS, we are helping organizations build smarter engagement models, enhance efficiency, and unlock new opportunities for growth. We are honored by Infobip’s recognition, which strengthens our resolve to continue enabling enterprises across Pakistan to thrive in an increasingly connected global economy.”
As part of the accolade, Jazz Business will have its achievement showcased on the iconic billboards of Times Square, New York, in November 2025, further highlighting Pakistan’s presence on the global technology stage. This win reaffirms Jazz Business’s position as a pioneer in enterprise solutions, shaping the future of digital communication in Pakistan and beyond.