AWS down – Zoom, Slack, Signal and more all hit

A new update from AWS – “Oct 20 2:22 AM PDT We have applied initial mitigations and we are observing early signs of recovery for some impacted AWS Services. During this time, requests may continue to fail as we work toward full resolution. We recommend customers retry failed requests.”

“While requests begin succeeding, there may be additional latency and some services will have a backlog of work to work through, which may take additional time to fully process. We will continue to provide updates as we have more information to share, or by 3:15 AM.”

Outage reports are now falling from their peak at both Slack and Zoom, but it seems like issues still persist across the board.

My Slack access has just totally collapsed, meaning I can’t contact my team or find out what they’re working on – will no-one think of the poor editors?

Over at Zoom, it seems several parts of the platform have been affected, with its status page^[1] reporting several issues.

Zoom Chat, file transfers, Zoom Clips and Zoom Contact Center are among the services showing “degraded performance”.

It’s not just Slack and Zoom – DownDetector is also showing issues for other workplace tools, with Asana, Atlassian, Xero and Jora all affected (although reports do seem to be falling now)

According to AWS’s own status page^[2], the issue seems to stem from Amazon DynamoDB, which is the company’s managed NoSQL database platform – an important building block for many customers and apps.

Slack is one of the hardest-hit services, with issues across the board.

We’re Slack users here at TechRadar Pro, and have seen issues sending messages, links and more – so you’re not alone.

We’ve since seen major outages for a number of consumer-focused services, along with work-focused tools – outage tracker site DownDetector is showing the following…

Welcome to our live coverage of this major AWS outage.

The issues seemed to start in the early hours of Monday morning, with AWS’ US-EAST-1 Region seeing problems, which have caused a knock-on effect across the globe.